Freezing conditions, snow, or ice during working hours may require us to assess whether we can proceed with the service.

We perform the booked service, then review the vehicle with you to ensure satisfaction. Post-service, perform safety checks before driving, reinstall any child seats yourself, and consider our 12-month maintenance plans.

We are a completely self-contained mobile service, bringing our own water, power, and products to your location. We conduct a pre-arrival admin, inspect your vehicle upon arrival, perform the service, and ensure your satisfaction before handing back your keys.

We will notify you of unworkable conditions. You can reschedule or cancel for a full refund. For ceramic coatings, ensure a 24-hour dry period post-service, or we may need to reschedule.

Upon arrival, we collect your vehicle keys and inspect the exterior (and interior, if applicable), document damage, check wear & tear, tire condition, and paint thickness. We discuss any concerns with you before starting the service.

For motorbike services, place the bike on a solid surface and use paddock stands if available. For car services, remove valuables and child seats, ensure the engine is cold, and take pictures of the areas we will work on.

If weather affects service quality, we may need to pause. If you have a garage or shelter, we can continue. In severe weather, we might reschedule or cancel with a partial/full refund based on work done.